Saturday, November 14, 2009

Use Internet Standards Not Silly Solutions Requiring Proprietary Operating Systems for Web Apps

Suits/MBA types must be in charge of how ABC web properties work. The site tells me:

"You have access to thousands of live events on courtesy of your internet service provider."

No I don't. Your amazingly lame (likely decided upon by some suit that doesn't have a clue about internet technology or customer service) watching solution requires specific operating systems to work (Windows or Mac). I don't use those, which my browser tells your web server. In the first place, designing web solutions that are not based on web standards is very lame. Second, if you are that lame at least bother to see that you don't support the person visiting your site and don't give them false claims about your system being able to provide them access.

Related: Making Life Difficult for Customers - Customers Get Dissed and Tell - Verizon Provides Lousy Service = Dog Bites Man - How can Management Think This is Wise?