6 June 2005 Dilbert Strip on motivational posters:
Dilbert can show the silliness that is common place in many workplaces, as just that - silly. Point 10 of Deming's 14 points called on management to eliminate slogans. Deming refined the wording as he learned: the text from the Deming Institute site now states:
That text works well for me, but I think Dilbert provides a great service in pointing out the same idea that such slogans are silly and even harmful in a way many others find more accessible. Of course most managers don't seem to notice when Dilbert points out that a management "tool" they use lacks value - that the "emperor has no clothes" (The Emperor'’s New Suit by Hans Christian Andersen, 1837).