We learn when we test our theory and get confirmation or learn it is flawed. When people fail to learn from experience they normally failed to create a theory to base the learning on. In many ways we are lucky that our brain will do a bunch of this for us. We are lucky because if our brain wasn't automatically doing it, many of us wouldn't learn from experience much at all. But it is a problem in that we then don't understand that we need a theory to learn from and so when our brain can't subconsciously do all the theory testing and learning we struggle.
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