Sunday, April 22, 2018

The Importance of Explicit Communication

comments on Ten Tips for Improving Communication

I would add make communication explicit, relying on implicit communication often leads to problems.

Another good things to remember is that you know what you said, but you don't know what someone else hears and understands. Making things explicit reduces the opportunities for misunderstandings.

Related: The Use and Misuse of Technical Jargon - Simple Customer Care: Communicate - Checklists Save Lives

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